All features
Make it yours

Customization & Control

Make it work your way.

From workspace branding to custom terminology — configure intakePortal to match how your firm operates, looks, and talks to clients.

100%

Client-facing white-labeling

Custom workflow stages

Your brand

On every client touchpoint

What's included

Key capabilities

1

Custom workflow statuses

Replace default statuses with the exact stage names your team uses. Complete, In Progress, Pending Client, Under Review — you decide.

2

Terminology customization

Call them 'Jobs', 'Projects', 'Matters', or 'Engagements' — the platform uses your language throughout.

3

Workspace branding

Add your logo, set brand colors, and use a custom domain. Clients see your firm, not a generic portal.

4

Custom domain

intake.yourfirm.com instead of app.intakeportal.io. Available on Growth plan and above.

5

Timezone & locale settings

Set workspace timezone, date format, and regional preferences. Deadlines and timestamps reflect your location.

6

Notification preferences

Configure which events trigger notifications and for whom — by role, by event type, or by job assignment.

Real-world usage

How teams use this

Boutique CA Firm

Client portal shows firm logo, firm colors, firm domain — clients feel they're interacting with you, not a third-party tool.

Legal Practice

Rename 'Jobs' to 'Matters' across the entire workspace to match legal industry terminology.

Regional Firm

IST timezone, DD/MM/YYYY dates, and INR currency displayed everywhere relevant.

Full capability list

Everything in Customization & Control

  • Custom workflow statuses

    Replace default statuses with the exact stage names your team uses. Complete, In Progress, Pending Client, Under Review — you decide.

  • Terminology customization

    Call them 'Jobs', 'Projects', 'Matters', or 'Engagements' — the platform uses your language throughout.

  • Workspace branding

    Add your logo, set brand colors, and use a custom domain. Clients see your firm, not a generic portal.

  • Custom domain

    intake.yourfirm.com instead of app.intakeportal.io. Available on Growth plan and above.

  • Timezone & locale settings

    Set workspace timezone, date format, and regional preferences. Deadlines and timestamps reflect your location.

  • Notification preferences

    Configure which events trigger notifications and for whom — by role, by event type, or by job assignment.

Ready to put Make it yours to work?

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Get started with Customization & Control

Make it work your way.